The truth about SimpleLegal

The legal tech market is undergoing fierce competition right now. In 2022, venture capital investments in legal tech hit $1 billion for the first time on record. And market growth is expected to continue at a steady pace for the next several years.

In response to these market conditions, we’ve been working harder to innovate and differentiate our platform to offer you the best possible legal operations software.

Let’s clear up some misconceptions and give you the real scoop on SimpleLegal so you can make an informed decision based on first-hand facts.

1. Companies of all sizes can use SimpleLegal

SimpleLegal has been helping legal teams of all sizes create more streamlined operational processes since 2013. Regardless of your organization’s size, you can count on us to meet you where you are and help you achieve the next step of your legal ops maturity.

Our clients range from startups to Fortune 500 companies and include major brands like Instacart, Crocs, and Fender. We have nearly a decade of experience working with legal teams from various industries to achieve their unique goals, whether that’s switching from manual invoice review or requiring more advanced legal operations capabilities.

These G2 reviewers say it best:

“SimpleLegal is a very effective platform for managing a large number of legal entities with complex cost center codes for a global enterprise such as ours who partner with international vendors and outside counsel.” — an enterprise customer

“SimpleLegal is a great ops solution for my legal department. The system is customizable to meet the needs of our department. My team now has line of sight to the external matters they [work] on with outside vendors.” — one of our small business users

2. SimpleLegal support is always free

For the record, we do not and have never charged customers for support. Customers can reach out to our dedicated Customer Support team anytime for technical assistance. And all of our departments are happy to answer any questions you may have—even if you’re not a customer yet.

In addition to our customer support, we offer a wide range of free resources and services for customers, including:

• Ongoing admin, invoice review, and feature-specific training sessions
• Webinars, videos, and podcasts
• Customer user groups
• A wide range of resources in our Learning Center
• In-app chat capability
• Free access to our community
• On-demand how-to guides and additional information in our self-service Help Center

But wait, there’s more. We also offer support for vendors and law firms at no cost. And did we mention our vendor portal, CounselGO, supports 100% of the Am Law 200?

3. SimpleLegal’s customer service is second-to-none

We act as strategic business partners for our clients, not just technical advisors. We give every one of our clients individualized attention and serve as a trusted partner to help them achieve their strategic goals. Our dedicated implementation managers will guide you through the setup process to make sure you’re up and running as quickly as possible. Your teams will be able to start using our legal ops software right away, so you’ll achieve faster adoption rates and a shorter time to value.

That commitment to our users includes keeping up with the latest trends and industry best practices, and implementing client feedback. We also share helpful resources like guides and articles in our Learning Center.

4. SimpleLegal is on the cutting edge with technologies like AI

Our legal ops software incorporates the latest technologies like artificial intelligence (AI) to help you manage your business more efficiently. For example, SimpleReview employs AI models that use machine learning and natural language processing to review legal invoices.

SimpleReview learns with each data point it processes by analyzing every invoice and line item description. It then applies that knowledge to identify common billing errors, flag them, and offer suggestions for correction.

And with every invoice analyzed, the AI’s accuracy improves, allowing you to reclaim countless hours and focus on higher-value legal work.

We’ve also built some useful tools to help our customers create reports tailored to their unique business needs. Our Enhanced Reporting capabilities deliver powerful data visualizations, self-authored reports, and shareable reports and dashboards. Our reporting tools unlock invaluable legal data so you can report across legal spend, matters, vendors, budgets, and more.

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AI is getting a lot of attention, but it lacks clarity. We wrote a free guide so you can better understand what artificial intelligence really means for legal ops.

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5. SimpleLegal accepts a variety of invoice formats

When it comes to submitting invoices, your vendors have multiple options for LEDES and non-LEDES formats. Our user-friendly vendor portal, CounselGO, does not limit the type of the invoice vendors can submit for payment and supports the following formats:

• LEDES formats like LEDES 1998B, LEDES 1998BI,1998BI V2, and LEDES XML
• PDFs
• Microsoft Word documents
• Image files (like .png, .jpeg, etc.)

6. SimpleLegal is a global company

While our roots can be found in Silicon Valley, our team of experts supports hundreds of legal teams across the globe as well as international departments and vendors. Our software recognizes over 170 currencies, which means vendors can easily bill you in the currency of their choice.

Our implementation team is well-equipped to deal with global organizations. For instance, iconic footwear company Crocs partnered with the SimpleLegal implementation team to support their global operations. Our team helped them implement an invoice approval process, set up VAT taxes following the company’s standard operating procedures, and trained worldwide users to aid in product adoption and onboarding.

7. SimpleLegal offers extensive integration options

SimpleLegal understands that an integrated technology stack is essential for improving departmental efficiency and realizing a positive ROI. Our open Application Programming Interface (API) lets you easily connect SimpleLegal with other key tools in your legal tech stack, including Box, iManage, Anaqua, Outlook, and IPfolio.

However, we recognize that API integrations may be too much, too soon for smaller teams with limited IT support. So, we offer a few additional integrations to support streamlined operations:

1. Email integrations: This “shortcut” approach helps you start creating a single source of truth, even without access to IT resources
2. File-based integrations: Information is transferred through CSV files, flat files, and FTP folders.
3. Accounts Payable (AP) integrations: Automatically route approved invoices and invoice data to the appropriate AP or ERP system for payment.

8. SimpleLegal is intuitive

Simplicity is important to us. We specifically designed our software to be user-friendly and intuitive to navigate — that’s why we named it SimpleLegal!

Legal departments and vendors love our platform because it’s a breeze to learn. Veronica Yu, Chief of Staff, Legal at Instacart, shared that SimpleLegal’s interface and usability is the top advantage — it takes very little training to learn or onboard new users because it’s so user-friendly. In the words of Yu, “the system is intuitive and doesn’t require tons of back and forth training.”

Our modern, best-in-class UI makes it easy to find your way around and quickly customize to your needs and our G2 reviewers back us up on our claims:

• “…training new users is a snap.”
• “The aspect I like most about SL is that it is user friendly and easy to learn.”
• “For beginners, its user-friendliness with basic functions and forms makes it very easy to understand and follow.”

And simple is still powerful. Our easy-to-use platform’s robust capabilities help your team scale at its own unique pace. Whether you’re just starting to leverage legal business intelligence or need to meet a certain cost-control target, SimpleLegal will help you deliver greater business value.

Optimizing legal operations is what we do best

SimpleLegal is the superior choice for legal operations professionals looking to improve their team’s efficiency and streamline their processes. And you don’t have to just take our word for it.

Our 4.5 rating on G2 and high scores on other trusted review sites are proof positive that we provide the best legal operations management solutions on the market.

Need more evidence? Our legal software has won awards from G2, MYTECHMAG, CIO Review, Legal Tech Publishing, The Software Report, and Mirror Review — just to name a few.

The best way to get a better understanding of SimpleLegal’s benefits is to experience it for yourself. Request a free demo now.

Need help justifying the cost of a legal operations solution? Download our free guide to help you make a solid business case for new legal technology.